Legal Document

ko10 Terms and Conditions

Please read these terms carefully before using the ko10 platform — they define the rights and responsibilities of both you and us.

Last Updated: January 2026 | Effective Date: 1 January 2026

Table of Contents

Important Notice: By creating or continuing to use an account on the ko10 platform, you are considered to have fully accepted these terms and conditions. Failure to comply with these terms may result in your account being suspended or closed.

1 General Introduction

These terms and conditions ("Terms") form a legal agreement between the ko10 online gaming platform ("Platform", "ko10", "we", "us") and the user ("you", "member"). The ko10.lat website and all services connected to it are covered by these Terms.

ko10 is an online casino and betting platform that provides an entertaining gaming experience for players in Bangladesh. Our platform offers slots, live casino, cricket betting, crash games, and many other types of games.

These terms are effective according to Bangladesh Standard Time (BST, UTC+6). In the event of any dispute, the most recent version of these terms shall apply.

Age Restriction: ko10 is only for individuals aged 21 or older. Creating or using an account by anyone under age is strictly prohibited.

2 Account Registration and Eligibility

2.1 Registration Eligibility

To open an account on ko10, you must meet the following requirements:

  • You must be at least 21 years of age.
  • You must provide accurate and complete personal information.
  • One person may open only one account. If a single person holds multiple accounts, they will be closed and the balance may be forfeited.
  • You must register in your own name. Opening an account on behalf of someone else is prohibited.
  • The payment method you provide (bKash, Nagad, Rocket) must be registered in your own name.

2.2 Accuracy of Information

If the information provided at registration is false or incomplete, ko10 reserves the right to close the account at any time. We may request a national identity card or other government-issued document for identity verification.

2.3 KYC Process

To ensure a safe gaming environment, ko10 conducts Know Your Customer (KYC) verification. KYC verification may be mandatory before withdrawals or for transactions above a certain amount.

3 Account Security

You are responsible for the security of your own account. Keep your login credentials (username and password) completely confidential and do not share them with any third party.

  • If you notice any unauthorised activity or suspicious access on your account, notify our support team immediately.
  • ko10 will not be held responsible for any loss resulting from a third party using your account.
  • Use a strong password and change it regularly.
  • Always log out after using a public or shared device.

ko10 will never ask for your password via email or chat. If you receive such a message, treat it as fraudulent and report it to us.

4 Deposits and Withdrawals

4.1 Deposits

The following payment methods are accepted for depositing funds into ko10:

  • bKash — minimum deposit ৳300
  • Nagad — minimum deposit ৳300
  • Rocket — minimum deposit ৳300

When making a deposit, you must use a mobile banking account registered in your own name. Deposits made through a third party are not accepted and may be returned.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 1 hour. However, if KYC verification is incomplete, the withdrawal process may be delayed.

  • The withdrawal account must match the account used for the deposit.
  • Withdrawals may be restricted until the conditions related to a bonus have been met.
  • ko10 reserves the right to hold a withdrawal in the event of a suspicious transaction.
Transaction Currency: All transactions are conducted in Bangladeshi Taka (৳ / BDT).

5 Bonuses and Promotions

5.1 Welcome Bonus

New members on ko10 receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. The minimum deposit required to receive this bonus is ৳300.

5.2 Wagering Requirements

To withdraw the welcome bonus, you must wager the bonus amount 10 times (10x). For example, if you receive a ৳1,000 bonus, it becomes withdrawable after placing a total of ৳10,000 in bets.

5.3 General Bonus Usage Rules

  • Each promotion has its own validity period and conditions, which are stated on that offer's page.
  • Bonuses are applicable for entertainment gaming purposes only.
  • A member may not claim the same promotion more than once.
  • If bonus abuse is detected, the bonus and any related winnings will be cancelled.
  • ko10 reserves the right to modify or cancel any promotion at any time.

5.4 VIP Program

The ko10 VIP program has three tiers:

  • Bronze: Weekly cashback up to 0.3%.
  • Silver: Weekly cashback up to 0.5%.
  • Gold: Weekly cashback up to 0.8%.

By playing regularly, you can advance to a higher VIP tier. The benefits and conditions for each tier are detailed on the Rewards page.

6 Gaming Rules

6.1 Fair Play Policy

ko10 believes in fair play. All our games use verified software technology and results are entirely random (Random Number Generation).

6.2 Game Access

  • All games can be played with an active and verified account.
  • If a game is cancelled due to a technical issue, the wagered amount will be refunded.
  • If a connection is lost during a game, the result will be determined according to ko10 server records.

6.3 Betting Limits

The minimum and maximum betting limits for each game are displayed in that game's interface. ko10 reserves the right to change betting limits in the interest of promoting safe gaming.

6.4 Sports Betting

Specific rules apply for betting on cricket (BPL, T20 World Cup, IPL), football, and other sports. If a match is postponed or cancelled, bets will be settled according to the specific policy, which is stated in the terms displayed at the time of placing the bet.

7 Prohibited Activities

The following activities are strictly prohibited on the ko10 platform:

  • Using the platform for money laundering or illegal transfer of funds.
  • Creating multiple accounts to claim bonus benefits.
  • Using software, bots, or automated methods to play games.
  • Colluding with other players to gain an unfair advantage.
  • Intentionally exploiting vulnerabilities or errors in the platform.
  • Attempting to access the system through hacking, phishing, or any other unauthorised method.
  • Registering with a false identity or concealing information.

If any such activity is detected, the relevant account will be closed immediately, the balance will be forfeited, and legal action may be taken where applicable.

8 Responsible Gaming

ko10 firmly believes in responsible gaming. Online gaming is for entertainment purposes only — it should not be used as a source of income.

8.1 Self-Limits

You can set daily, weekly, or monthly deposit limits from your account settings. These limits will help you enjoy gaming in a controlled manner.

8.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can opt for self-exclusion. This request can be made through our 24/7 live chat support.

8.3 Protection of Minors

If you suspect that someone under the age of 21 is using ko10, please notify us immediately. Accounts belonging to minors will be closed without delay.

For more information, please visit our Responsible Gaming page.

9 Privacy and Data Protection

ko10 treats the protection of your personal information as its highest priority. Our platform uses SSL encryption to keep all data secure.

  • Your personal information will not be sold or rented to third parties.
  • Necessary information may be retained for KYC verification and legal compliance purposes.
  • Cookies are used to improve your browsing experience.
  • Details on how your information is collected and used are outlined in our Privacy Policy.

10 Account Closure and Suspension

10.1 Closure by the User

You can request to close your account at any time through our 24/7 live chat support. Please complete any pending withdrawals before closing your account.

10.2 Closure or Suspension by ko10

ko10 may close or suspend an account in the following circumstances:

  • Violation of these terms and conditions.
  • Suspicion of fraud or illegal activity.
  • Providing false information or identity fraud.
  • Operating multiple accounts.
  • Extended period of account inactivity.

In case of account closure, any valid balance is generally refunded; however, if the account is closed due to a violation of rules, the balance may be forfeited.

11 Limitation of Liability

ko10 will not be held responsible for the following:

  • If gaming is disrupted due to internet connection issues or technical failures.
  • Delays or failures by third-party payment providers.
  • If your account information reaches a third party without authorization — provided it was due to your own negligence.
  • If services are disrupted due to force majeure events (natural disasters, government directives, etc.).

ko10 strives to provide the best possible service at all times. We try to give advance notice before any server maintenance.

12 Changes to Terms

ko10 reserves the right to update or change these terms and conditions at any time. Members will be notified in advance of significant changes via email or through the platform.

Continued use of the platform after changes take effect will be considered your acceptance of the new terms. Please review this page regularly.

12.1 Contact

If you have any questions or complaints about these terms, please contact us:

For more information: visit our FAQ, Privacy Policy and Responsible Gaming pages.